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    Data deletion

    Last updated 21 September 2026

    This is an instructions page

    This page explains how to ask rehours to delete data. It is for people and for platform app review. It is not an automated deletion-callback API.

    Who can ask

    • A client we work with
    • An end user of a connected chat or social account (Instagram, WhatsApp, Facebook, LinkedIn, or another platform we enabled for an engagement)
    • Someone who emailed us or booked a call on this website

    If you are an end user of a client’s channel, the client is usually the controller. We will still take your request, confirm it, and either delete what we hold or ask the client to delete it.

    How to request deletion

    Email hello@rehours.com with a subject like “Data deletion request”.

    Please include:

    • The platform (Instagram / WhatsApp / Facebook / LinkedIn / CRM / website / other)
    • An account, page, phone number, or other identifier we can use to find the records
    • What you want deleted
    • Your relationship to the data (client, end user, or website visitor)

    What we do

    We confirm we received the request. We then:

    • Find data we hold for that identifier on Hetzner-hosted n8n or databases (when we host)
    • Ask the client/controller to delete copies in on-premises or client-owned tools we do not operate
    • Disconnect or revoke tokens we used for that workflow where the request requires it
    • Tell you what we deleted and what we cannot erase

    What we cannot erase

    • Copies that remain on Meta, LinkedIn, or other platforms (you must use those platforms’ own tools)
    • Data on servers we do not operate (the client’s on-premises systems or their own CRM/tools), except by asking the client
    • Information we must keep for a short backup cycle, a legal hold, or to complete the request itself
    • Public or third-party records we never stored

    Timing

    We aim to finish the process within 30 days of a complete request. If we need more information or the client/controller must act, we will say so and keep you updated.

    Website visitors

    If you only booked a call or emailed us, say that in the request. We can delete our copies of that correspondence. Calendly and Google may retain what you submitted to them under their own terms.

    Privacy

    For how we collect and store data, see Privacy.

    Contact: hello@rehours.com. Legal operator: Spisook Agritech Private Limited.